Our mission is to help our clients achieve higher sales, strengthen customer loyalty and intensify team engagement through superior leadership, training and motivation.

Our innovative programs and materials are used by some of the most respected brands in the industry, including:

"We came across your book, and things have been different since.
I really enjoyed it to the point I ordered it for all my stores . My girls
and managers love it and the intensity is spreading like fire. Since
conducting a "Renegade" conference call with all my stores, we are
getting an influx of people calling into our hotline about great service!
I just wanted to share my appreciation! And let you know...
HOOTERS GIRLS are "RENEGADE SERVERS"!

Lexi Burns - Hooters / Texas Wings

I recently attended a conference where Tim was the speaker.  I was seriously enthralled by his speech (there's a first time for everything!), took the standard notes, came home motivated and actually transposed the info into my own training session.  Unbelievably, it is working great!  I have happy customers, check average is increasing slowly but surely, and the staff are receiving decent tips (unheard of in this country)!  Thanks a heap for the info, which seems just common sense, but at the same time revolutionary.

Kristina Drage - Hogs Breath Cafe, Mandura - Australia 

I have just finished your book "The Renegade Server" and
it was the best hospitality book I have ever read."

Linda Rubio, Server – California