Find out why thousands of people attend Tim Kirkland's engaging and informative seminars every year!
Our live seminar clients include Applebee's, Kimpton, Chili's, Marriott, Buffalo Wild Wings, Burger King, Tim Horton's, HMS Host, Grease Monkey, Auntie Anne's, Pizza Hut, KFC, Cameron Mitchell Restaurants, Golden Corral, LA Fitness, and many, many more.
Tim's delivery is professional, engaging and balanced with real-world experience and good-natured humor. Attendees are guaranteed to come away with dozens of real, immediately useable tools and tactics, not just 'inspiration' from the stage (though there's plenty of that, too). All of our content is custom-tailored for each client and designed to specifically address the goals, expectations, needs and culture of the organization. Our live seminars consistently receive the highest reviews from attendees and. In fact, Tim is re-booked by nearly all of our clients... with a majority contracting back-to-back annual appearances.
Tim speaks with authority on a variety of subjects including Customer Service, Salesmanship, Leadership, Marketing, Change Management and Team Development.
The Renegade Server
Revolutionize your Guest Experience and explode your sales and your team’s incomes (reducing turnover)! Tim Kirkland's acclaimed best-seller, The Renegade Server helps tens of thousands of restaurants and service teams worldwide stand out among the growing competition by turning dining back into an experience again. Tim uses uncommon insights to identify and debunk outdated ideas regarding tips (on longer stands for "To Insure Prompt Service!") and salesmanship (the up-sell is dead ?!) and replaces them with fresh, immediately useable techniques for driving sales, creating devoted regulars, and aligning the interests of the server, the guest and the restaurant. This seminar is perfect for front-line teams, managers, owners, trainers and franchisees in the full-service restaurant business.
In these highly competitive times, good help is hard to find…and even harder to keep! In this idea-packed session, best-selling author Tim Kirkland will share dozens of impactful suggestions on how to recruit, interview, onboard, train, motivate and KEEP top-level management talent and front-line crew members.
The Renegade Coach
In this brand new workshop based on Tim Kirkland’s latest best-selling book “COACH: Being a Better Team Leader by Bettering the Team You Lead,” he will detail how to improve your performance and results every shift as a leader and bring your team along with you. You’ll learn to focus your time, energy and resources on the things that deliver success, not just “keep you busy.” You will also learn techniques for setting growth goals for your business and your team…and hold them accountable for achieving them every day, every shift.
In this highly engaging, information-packed session Tim delivers real, immediately usable tactics that will help franchisees, managers and independent operators move local marketing efforts into the new millennium. Rather than the same old list of promotional gimmicks and discounts-of-the-day, Tim will share how operators can impact the very foundations of what customers value and why they buy in a way that will support and defend an established national brand or build and define an emerging one. Tim focuses not just on the traditional, attractive tools of advertising and promotions, but on how to effectively convert the awareness generated by those tactics into higher sales, loyalty and evangelism.